We ask that everyone review our Privacy Policy, Terms of Use, and Community Guidelines before and throughout their usage of Hatched and engagement with the Hatched Community and Team!
Our Privacy Policy, Terms of Use, and the below Community Guidelines have been put in place to ensure that Hatched is both safe and welcoming for its Users and Staff. Failure to comply with the guidelines set forth or what is laid out in our Terms of Use and Privacy Policy, could lead to having access to Hatched and its application revoked and your account suspended/deleted. Again, these rules are in place to protect our Users and Staff to ensure Hatched is a safe place for all users.
Respect: Hatched wants a community that is built with the purpose of helping and caring for its users and staff. We also expect that user’s take that same approach to interacting with other users and members of the Hatched community and team. We strongly ask all users and Hatched community members to be mindful of the things they post, share, and say while using and engaging with the application or Hatched community. Just like the world, Hatched is built with the goal of being a diverse community of people with all types of backgrounds and life stories. We have a strict no bullying and no harassment policy. If the Hatched team become aware of any hate speech, rudeness, bad behavior, hazing, bullying, tormenting, harassing, or behavior that could be offensive or hurtful to other users or Hatched community members in any way, we reserve the right to revoke access or remove a user as we see fit.
Age Policy: Hatched takes a strong stance that all users must be 18 years or older to sign-up for or use Hatched in any way. For all users, especially parents and legal guardians with children under the age of 18, please review these rules, our Privacy Policy, and Terms of Service as each relates to children signing-up for, using, or being represented on our application. If, at any time, the Hatched Team becomes aware that a user is under the age of eighteen, we reserve the right to immediately revoke access, remove the user and/or terminate the account associated with the user (whether or not that account is registered in the user’s name) as we see fit.
User Representation: Hatched takes a strong stance against users building fake accounts that misrepresent who they are in any way. This includes use of photos, imagery, content, and personal information that does not correctly represent who the user is in any way. If the Hatched team becomes aware that any user has falsely represented their identity, Hatch reserves the right to revoke access, remove the user and/or terminate the account associated with the user (whether or not that account is registered in the user’s name) as we see fit.
Photo/Video Rules:
Hatched may review user photos or videos used or posted through Hatched at any time to determine if they violate the above Photo/Video Rules. If Hatched determines that a user has violated these rules, Hatched reserves the right remove the content, revoke access and/or remove the user we see fit.
Harmful Behavior: Hatched takes a strong stance on harmful behavior. As seen in our Terms of Use, Hatched reserves the right to revoke access or remove a user for any reason at any time. If another user reports to Hatched or the Hatched team becomes aware of any harmful behavior of any sort, Hatched reserves the right to revoke access or remove the user. If the Hatched team is made aware of action or behavior that is illegal, we reserve the right to report the behavior/user in question to the authorities.
No Soliciting Whatsoever: If a user tries to use Hatched for the purpose of selling, promoting/marketing/advertising, or representing products or services other than Hatched while using the app or engaging with the Hatched community or team, Hatched reserves the right to revoke access and remove the user as we see fit.
Content and Imagery: Users shall not upload or share any information, imagery, content that they do not own or have the legal right to share. If user’s break this policy, Hatched reserves the right to remove the content, revoke access or remove the user as we see fit.
Chatting/Messaging: Hatched has a strong belief that negative, offensive, and hurtful language at or between users or team members has no place in our community. If a user reports or Hatched comes to discover the use of any language, imagery, or messages that is hurtful, negative, or offensive at or between members of our community, Hatched reserves the right to revoke access and/or remove the user/s in question if deemed appropriate.
User Safety: While we hope you meet amazing people through Hatched and build lasting relationships with them, we highly recommend and suggest that you take the proper steps to ensure any interactions or meetings with members of the Hatched community outside of our app are handled in the safest and most appropriate manner. While we strive to build a community based on love, kindness and safety, we ask that you as a member of our community strive to take that same approach and be diligent as well.
Reporting: We understand that situations may occur where you feel the need to report something that occurs in our community or that violates these Community Guidelines. While we hope these situations do not occur, our goal is to be prepared and take appropriate action if they do. For more information on how to report an occurrence on our app, please go to the account settings page in your app account settings or contact us via: www.hatchyourmatch.com/contact/. Once received, our team will work diligently to help mitigate these occurrences in the future.